Job Title: Field Service Representative

Requisition ID: 13360

Location:

AnyTown, WA, US, 98225 Anytown, NE, US, 68104 Anytown, PA, US, 19610 Anytown, TN, US, 37363 Anytown, British Columbia, CA, V5J 5M4 Anytown, AR, US, 71630 DE Anytown, Nova Scotia, CA, B0J1N0 Anytown, ME, US, 04098 Anytown, AL, US, 35005 Anytown, WV, US, 24701 Anytown, ND, US, 58001 Anytown, CT, US, 06101 Anytown, WI, US, 53001 Anytown, OR, US, 97202 Anytown, HI, US, 96704 Anytown, AZ, US, 85001 Anytown, MS, US, 38601 Anytown, ID, US, 83816 Parsippany, NJ, US, 07054 Anytown, DE, US, 19707 Anytown, NM, US, 87102 Anytown, MT, US, 59001 Anytown, IL, US, 60446 Anytown, CA, US, 91710 Anytown, NC, US, 27609 Anytown, PA, US, 19605 Anytown, OK, US, 73008 Anytown, VA, US, 20120 Anytown, MA, US, 01001 Anytown, MD, US, 21061 Anytown, WY, US, 82001 Anytown, FL, US, 33805 Anytown, SC, US, 29154 Anywhere, ZG, CH, 1111 Anytown, AB, CA, T1X 0L3 Anytown, KY, US, 40018 Anytown, OH, US, 43127 Anytown, IA, US, 50001 Anytown, VT, US, 05001 Anytown, TX, US, 75006 Anytown, DC, US, 20001 Anyown, UT, US, 84123 Anytown, NH, US, 03031 Anytown, MI, US, 48377 Anytown, CA, K1A 0A1 Anytown, MN, US, 55177 Anytown, NJ, US, 07005 Anytown, WA, US, 98390 Anytown, LA, US, 70032 Anytown, MO, US, 64120 Anytown, RI, US, 02801 Anytown, KS, US, 64030 Anytown, IN, US, 46001 Anytown, NY, US, 13057 Anytown, CO, US, 80503 Anytown, GA, US, 30093 Anytown, SD, US, 57001 Anytown, NV, US, 89012

Home-based Position: Yes

Regular/Temporary: Regular

Job Type: Full-Time

Job Description:

EnerSys Advanced Systems (EAS) is a specialized division of EnerSys—a global leader in stored energy solutions for industrial applications. EAS focuses on cutting-edge energy solutions for the aerospace, defense, and medical industries. As we continue to grow, we’re looking for individuals who share a passion for these industries and want to be part of an innovative, dynamic team.

Certain positions at EnerSys Advanced Systems require access to information or technology that is subject to the International Traffic in Arms Regulations (ITAR) and other U.S. government security regulations. Candidates for these positions should be a “U.S. Person” under ITAR (U.S. citizen, lawful permanent resident, or a refugee/asylee) and/or otherwise comply with ITAR requirements for access rights to be considered for a position.

What We Offer:

Generous Time Off – 3+ weeks of paid time off, plus 11 paid holidays
Comprehensive Benefits – Medical, dental, and vision coverage for employees and dependents at a discounted rate
Financial & Career Growth – Life insurance, short-term disability, educational reimbursement, flexible spending accounts, and an employee stock purchase plan
401(k) Matching – 100% match at a 6% contribution level
Innovative Culture – We value excellence, teamwork, and long-term relationships with stakeholders, colleagues, and customers. Through innovative technology and ongoing training, we invest in our employees’ skills and career development.

At EAS, we don’t just build batteries – we power systems and devices that protect not only individual citizens but communities across the world.

If you’re excited about working in an innovative, fast-paced, high-tech environment, where your contributions make a real impact, we’d love to hear from you!

Learn More About EAS

Compensation Range: $85,500 - $128,200

Job Purpose

The Field Service Representative serves as the primary technical field support resource for Rebel Power and communications products, providing on-site assistance to defense, government, and commercial customers. This role supports customer demonstrations, training, product integration, troubleshooting, and operational field exercises while serving as the technical liaison between customers and internal teams. The Field Service Representative works closely with Business Development, Sales, Program Management, and Engineering to ensure successful product deployment, gather customer feedback, and enhance product performance through real-world operational experience. Extensive travel to remote locations, including military installations, is required to support customer needs and represent Rebel professionally as a subject matter expert.

Essential Duties and Responsibilities

Work with the Sales / Business Development team to provide customers technical field support.
Represent Rebel in a professional manner ensuring the proper use of our products.
Support Business Development, Sales, and Program Management to provide support across multiple products and programs.
Present as the Subject Matter Expert on Rebel products in the field.
Provide technical feedback on products and any potential advancements.
Collect customer feedback and present it to the engineering team.
Provide training on Rebel products as required.
Travel to remote locations in support of customer demonstrations and exercises.

Qualifications

Experience Required: 2+ years of experience in supporting communications and/or power products.
Education Required: High School diploma, prior military,or equivalent relative experience
Skills/Competencies: Excellent communication skills, strong troubleshooting methodologies, schedule flexibility
Work Environment: Off-site locations to include military installations.
Physical Demands: Ability to operate in arduous locations that could be outdoors, sit, stand, bend, reach and must be able to lift up to 50 pounds on a daily basis. Anything heavier will be done with the assistance of a mechanical device or with the assistance of another employee.

General Job Requirements

Must be able to frequently bend; twist; reach; stoop; kneel or crouch.
Must be able to lift up to 50 pounds/23 kilos on a daily continuous basis. Anything heavier will be done with the assistance of a mechanical device or with the assistance of another employee.
Must be able to stand for long periods of time

EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Know Your Rights

Know Your Rights (Spanish)

We use artificial intelligence to screen, assess and select applicants for open positions, including for the purposes of reviewing and ranking application materials and scoring answers to application questions. Accordingly, decisions about your application and eligibility for employment with EnerSys may be made based exclusively on the automated processing of the personal information that you submit in your application materials.