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Job Title:  Customer Fulfillment Representative II

Requisition ID:  1156
Location: 

Bellingham, WA, US, 98226

Home-based Position:  No
Regular/Temporary:  Regular
Job Type:  Full-Time
Job Description: 

EnerSys is the global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products. We continue to grow in our industry by ensuring all employees possess the following core competencies: customer focused, team player, engaged, ethical, strong communication skills, and works safely.

 

Job Purpose

Coordinate and execute administrative and supportive account, sales and service activities. Handle questions, complaints and requests from customers, within company policies and procedures, in order to support the unit in realizing commercial objectives and contribute to customer satisfaction.

Essential Duties and Responsibilities
  • Enter sales orders in a timely and accurate manner and check all orders for accuracy prior to entering to eliminate product returns.
  • Track sales orders to ensure that they are scheduled and shipped as requested and keep all sales logs up to date.
  • Monitor Memo Bill orders for their return within the specific time allotted.
  • Work with Sales Engineer to assist in customer relations and communicate all problems.
  • Organize and maintain file system, file sales orders and correspondence.
  • Monitor and order office supplies and maintain battery and charger inventory management system.
  • Compose and type routine correspondence.
  • This position does not have supervisory responsibilities.
  • Perform other duties as assigned.
Qualifications

Minimum Qualifications

  • High school Diploma or equivalent
  • 2-4 years’ experience in customer service
  • Must be proficient in Microsoft Office

Preferred Qualifications

  • Bachelor’s Degree in business or related field

 

 

General Job Requirements
  • This position will work in an office setting, expect minimal physical demands.
  • Must be able to frequently bend; twist; reach; stoop; kneel or crouch.

 

EnerSys is always looking to hire top talent. EEOEM/F/D/V


Nearest Major Market: Bellingham
Nearest Secondary Market: Everett

Apply now »