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Job Title:  Technical Writer

Requisition ID:  6065

Suwanee, GA, US, 30024

Home-based Position:  No
Regular/Temporary:  Regular
Job Type:  Full-Time
Job Description: 

EnerSys is the global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.  We continue to grow in our industry by ensuring all employees possess the following core competencies: customer focused, team player, engaged, ethical, strong communication skills, and works safely.

This position will be focusing primarily on our Energy Systems line of business, which include telecommunications, IT, uninterruptible power supplies (UPS), utilities and switchgear, security, emergency lighting and general electronics. Some of the reserve power brands include PowerSafe,DataSafe, and Genesis. Our extensive product range serves a variety of reserve power applications and consistently delivers the most effective, powerful and reliable batteries available.


Job Purpose

This position is responsible for writing, illustrating and controlling customer-facing documentation including cabinet and kit installation manuals, technical bulletins, and troubleshooting guides for a wide variety of market applications. Also for procedure documentation including policies, procedures, desk work instructions, and forms to support EnerSys' quality and environmental management systems.

Essential Duties and Responsibilities

  • Work with engineering, product management, and subject matter experts (SMEs) to obtain product and/or process familiarization and specific documentation requirements and information.
  • Photograph products and/or develop graphics to augment textual information.
  • Write/develop accurate and complete customer-facing documentation for new and existing products.
  • Write/develop accurate and complete procedure documentation to support the Company’s quality and environmental management systems.
  • Write accurate test instructions to support the company’s work instruction process.
  • Follow style standards for customer-facing documentation, procedure documentation, and test instructions. Ensure writing style of customer-facing documentation, procedure documentation, and test instructions is simple, clear, concise, grammatically correct, and written for the intended audience and purpose.
  • Revise existing documentation based on product changes documented in Engineering Change orders (ECOs) and/or Document Change/Creation Requests (DCRs).
  • Ensure accurate control of customer-facing, procedure documentation, and test instructions to support the Company’s quality and environmental management system requirements.
  • Provide input on processes, procedures, materials, and services to support innovation and continuous improvement.
  • Support the product design and development processes.
  • Lead/participate in continuous improvement activities.
  • Other duties as assigned


Minimum Qualifications

  • Bachelor's degree in communications, English, technical writing, or related field; or an equivalent combination of education and experience required.
  • Minimum 3 years of experience writing technical documentation and working in a technical field preferred.
  • Proficiency in FrameMaker, Adobe Creative Suite, and SharePoint; MS Office products including Word, Excel, and Outlook.

Preferred Qualifications

  • Familiarization with ISO management systems is preferred

General Job Requirements

  • This position will work in an office setting, expect minimal physical demands.
  • Must be able to frequently bend; twist; reach; stoop; kneel or crouch.


EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  EEO/Minority/Female/Vets/Disabled

EEO is the Law

EEO is the Law Supplement

Pay Transparency Nondiscrimination

Nearest Major Market: Alpharetta
Nearest Secondary Market: Atlanta

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