Job Title: Business Support Officer

Requisition ID: 11107

Location:

Welshpool, AU, 6106

Home-based Position: No

Regular/Temporary: Regular

Job Type: Full Time

Job Description:

EnerSys is the global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.

This position will be focusing primarily on our Energy Systems line of business, which include telecommunications, IT, uninterruptible power supplies (UPS), utilities and switchgear, security, emergency lighting and general electronics. Some of the reserve power brands include PowerSafe,DataSafe, and Genesis. Our extensive product range serves a variety of reserve power applications and consistently delivers the most effective, powerful and reliable batteries available.

Role Overview

The Business Support Officer will be responsible for providing professional and accurate administration support to both internal stakeholders and customers. They will be adept in navigating all systems employed by EnerSys and will synthesize their systems and process understanding with various business requirements

Main Responsibilities

Administration:

Provide effective administration to Operations whilst meeting advised deadlines.
Create and maintain administration systems and procedures for all facets of your role, maintaining and updating them as changes occur.
Ensure activities are carried out efficiently and effectively, measured by outcomes and time invested.
Display accuracy and attention to detail in all aspects of the role.
Provide relief reception during peak times and staff leave.
Assist with project based work and other duties as required.

Systems:

Create and maintain Projects within Pronto & ForthShift, including the management of budgets, variations, sales orders, purchase orders, forecasting, cost bookings, stock management.
Liaise with Operations staff on new and changed information affecting orders.
Ensure anomalies and concerns are escalated and resolved without delay.
Ensure systems and procedures are followed for all matters affecting production and administration.
Adhere to processes and workflows implemented within EnerSys nominated systems such as Sharepoint, Salesforce, MS Office, Smartsheet, etc.

Ideal Candidate

Minimum Qualifications

VCE or equivalent experience and training
Minimum 5years experience working in a general Administration role under minimal supervision
Experience using an industrial order management system
Good/Strong communication, literacy and numeracy skills
Basic/Advanced skills in: Problem solving, Organisation, Communication & interpersonal skills, and Computer literacy – Microsoft Office / Windows environment. Competency in MS Excel is required.
Ability to prioritise workload
Ability to work as part of a team, with or without supervision

Preferred Qualifications

Qualification(s) in areas such as Customer Service or Administration.

EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.